Shipping & Delivery

Every Belgreve London piece is made to be worth the wait — and we believe in being straightforward about what that wait looks like.

Where your order ships from

Our leather goods are produced by our specialist manufacturing partners overseas and dispatched directly from their workshops. Shipping directly from the source keeps our prices honest for the quality of leather you receive — though it does mean delivery takes a little longer than a domestic parcel.

Processing time

Orders are processed and handed to the carrier within 1–3 business days. You will receive a confirmation email with tracking as soon as your order is on its way.

Delivery estimates

United Kingdom: 8–15 business days.
Europe: 10–18 business days.
United States, Canada, Australia & New Zealand: 10–20 business days.
Rest of the world: 12–25 business days.

Estimates are in business days and exclude weekends and public holidays; busy periods such as Christmas can add a few days.

Shipping costs

Shipping is calculated at checkout based on your delivery location. Enter your address at checkout to see the exact options and costs for your order before paying.

Tracking

All orders are fully tracked. Your tracking number is emailed once the parcel is dispatched, and updates may take 2–4 days to appear while the parcel enters the carrier network.

Customs, duties and taxes

For United Kingdom orders, any applicable taxes are included at checkout — there is nothing further to pay on delivery in the vast majority of cases.

International orders may be subject to import duties, taxes or handling fees levied by your local customs authority. These charges are determined by your country and are the responsibility of the customer. If you are unsure, your local customs office can advise on thresholds before you order.

Addresses and delivery issues

Please double-check your delivery address at checkout — we cannot redirect a parcel once it has been dispatched. If your order has not arrived within the estimated window, contact us and we will chase the carrier on your behalf. If a parcel is confirmed lost in transit, we will send a replacement or issue a full refund — your choice.